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The Process of Soft Systems
Methodology
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At the end of the day, you will (probably) not be the person implementing the changes that you suggest. Bear in mind that the people involved in the system have to live with these changes and make sure that they are happy with them and consider them appropriate.
When implementing change, consider two cardinal rules of change management:
1.
Do not try to change everything at once. Plan a set of incremental
changes and reassess the need for change after each one has been implemented.
2.
Involve the people actually working in the activity system. If you do not
get their ownership and buy-in to the changes, it is likely that these will be a
dramatic failure.
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